Frequently Asked Questions
Everything you need to know about our premium English wine selection.
Where do you source your wines from?
We exclusively curate our collection from the finest vineyards across England, including renowned estates in Sussex, Kent, Hampshire, and Cornwall.
How are the bottles packaged for shipping?
We use specialized, eco-friendly protective packaging designed to withstand transit and ensure your bottles arrive in perfect condition.
Do you offer next-day delivery within the UK?
Yes, orders placed before 1:00 PM Monday through Thursday are eligible for next-day delivery to most UK mainland addresses.
What is your return policy for damaged items?
In the unlikely event of a breakage or fault, please contact us within 48 hours of delivery with a photo of the damage to receive a full refund or replacement.
Can I include a personalized gift message?
Absolutely. During the checkout process, you can add a custom message which we will hand-write on a premium card to include with your order.
Are your wines suitable for vegans?
Many of our English wines are vegan-friendly. You can find specific dietary and allergen information listed under the 'Product Details' section of each wine's page.